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Contact Enkarl Lighting

Have questions about our industrial LED flood lights or need technical assistance? Our team of experts is ready to help you find the perfect solution for your specific needs

INDUSTRIAL SUPPORT

Our Location

Building 1, Floor 3, Rijing Industrial Park, Shakeng 2nd Road, Ping Shan New Area, Shen Zhen, China

Email Us

General Inquiry: info@enkarl.com
Sales: sales@enkarl.com
Technical Support: tech@enkarl.com

Call Us

Phone: +86 0755 89593989
WhatsApp: +86 1869224647 (Response in 15 mins)

Working Hours

Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Saturday: 9:00 AM - 12:00 PM (GMT+8)

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INDUSTRIAL INQUIRY

INDUSTRIAL FAQS

Frequently Asked Questions

Find answers to common questions about our industrial LED flood lights, technical specifications, and ordering process

What is the lifespan of your industrial LED flood lights?

Our industrial LED flood lights typically have a lifespan of 50,000 hours, which is approximately 10 times longer than traditional lighting solutions. This means they can last for more than 5 years with average daily use of 8 hours in industrial environments. Our premium industrial and stadium lighting series comes with an extended lifespan of up to 80,000 hours.

Do you offer custom industrial LED lighting solutions?

Yes, we specialize in providing custom LED lighting solutions to meet specific industrial project requirements. Our R&D team can work with you to design products with custom specifications, including power output, color temperature, beam angle, housing design, and smart control systems. We require a minimum order quantity (MOQ) for custom projects, which varies depending on the complexity of the customization.

What is your minimum order quantity (MOQ) for industrial orders?

Our standard MOQ is 10 pieces for regular industrial products. For custom orders, the MOQ may vary from 50 to 500 pieces depending on the specific requirements. Please contact our industrial sales team for more details about MOQ for your specific project needs.

How long does it take to manufacture and ship industrial orders?

For standard industrial products, we usually ship within 3-5 business days after receiving payment. For custom industrial orders, the lead time may be 15-30 days depending on the complexity of the customization and order quantity. Shipping time varies based on the destination - typically 3-7 days for express shipping and 20-30 days for sea freight to industrial ports.

What industrial certifications do your products have?

Our industrial LED flood lights are certified with CE, RoHS, ISO9001, FCC, and TUV. For specific markets, we can provide additional industrial certifications such as UL for North America, SAA for Australia, and SASO for the Middle East. Our explosion-proof models are ATEX and IECEx certified. Please specify your certification requirements when discussing your industrial project with our sales team.

Can you provide technical support for industrial lighting design?

Yes, our team of industrial lighting engineers can provide comprehensive technical support for lighting design, including lighting calculations, fixture placement recommendations, and energy consumption analysis. We can also provide Dialux simulations for your specific industrial project to demonstrate the expected lighting performance and compliance with industry standards.

What industrial environments are your LED flood lights suitable for?

Our LED flood lights are designed for a wide range of industrial environments including manufacturing facilities, warehouses, logistics centers, mining sites, oil and gas facilities, ports, shipyards, and outdoor industrial areas. Our products feature IP65-IP68 waterproof ratings, corrosion resistance, and robust construction to withstand harsh industrial conditions.

What payment terms do you accept for industrial orders?

We accept various payment terms including T/T (Telegraphic Transfer), L/C (Letter of Credit), and PayPal for small industrial orders. For regular industrial customers, we can discuss more flexible payment arrangements. Our standard payment terms are 30% deposit before production and 70% balance before shipment.

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